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Jack in the Box Wi-Fi Spotted in Thousand Oaks, CA
RAD Moose, June 16, 2008
Thanks for the article about JITB WiFi.
The JITB in Thousand Oaks has the Ripple TV WiFi enabled. I am writing to you via a JackWiFi connection.
484 N. Moorpark Road
Thousand Oaks, CA 91360
No customer usable plugs (they are on walls that are across walkways).
I will let you know about any more that I find.
I was kinda surprised that they didn't promote this on their site that is why I was searching when I was in the JITB in Thousand Oaks.
There were a few articles, but your site was on the google page and I thought you might have a list =)
Thanks again for the information!
Re: Jack in the Box Wi-Fi Spotted in Thousand Oaks, CA
Jeff (Editor), June 20, 2008
Thanks so much for the tip. I added it to the location list.
It seems like most Jack Wi-Fi locations are found south of Oxnard. That make sense with JBOX HQ'ed in San Diego and Ripple in El Segundo.
Yes, Knowzy broke the story about free Jack in the Box Wi-Fi just before Valentine's Day this year. To date, Jack in the Box has only issued one public statement about it.
It may be too early for a full promotion blitz but you would think they would at least mention it somewhere on their web site, perhaps with a list of locations. Knowzy is currently the top result on Google for terms like "Jack in the Box Wi-Fi." The Jack in the Box web site doesn't even appear in the top 100 results.
I think I'll follow up with the companies again on the 6 month anniversary of the story. Maybe they'll be more willing to talk this time. All three companies (Jack in the Box, Ripple and Sputnik) declined to comment before I published the story.
Once again, thanks for sharing your find. Knowzy's readers thank you too!
Why Would Anyone Pay for McDonald's Wi-Fi? Stealing is Cheaper.
Harry, June 30, 2008
McD's wireless is a friggin' joke. Why charge for something when, in most areas, all you have to do is go into the parking lot and log into a close by hotel or coffee shop.
They really need to get on the bandwagon. It's already a multi-billion dollar company so why charge???
And finding a plug in the restaurant??? Forget it!!!
Re: Why Would Anyone Pay for McDonald's Wi-Fi? Stealing is Cheaper.
Jeff (Editor), July 2, 2008
It's hard to deny that McDonald's paid Internet access stands out more each day in contrast to other free Wi-Fi locations. Even Starbucks is free these days as long as you make one purchase per month.
While you can find free Wi-Fi all over the place, McDonald's is still the only coast-to-coast fast food chain (officially) offering Wi-Fi. As long as Taco Bell, Burger King, Wendy's and other national fast food chains aren't serving up Wi-Fi, McDonald's isn't under serious pressure to go free.
Sure, you can lurk in the parking lot outside a free hotspot location. But there are several problems with that:
- Illegal "Borrowing" Wi-Fi from someone else without permission is a misdemeanor and people have been prosecuted for it. While I don't want to use Knowzy to condone illegal activity, I'd be lying if I said I hadn't done this myself. This week.
- Poor signal When the Wi-Fi signal must travel through the store's wall and then through your engine block, the connection is often unreliable.
- Wrath of the barista Coffee shops are often sensitive to people mooching off their free Wi-Fi. They are very social and outgoing group who have no qualms about calling BS when they see it. If you're a laptop screen is above your steering wheel, don't be surprised if one of them goes out to your car.
- Uncomfortable I don't know about you, but when I sit down for some Wi-Fi, it's usually a half hour minimum. If my laptop is on my passenger seat, my neck gets sore from looking right. If I rest it on my steering wheel, my arms are cramped and I sometimes accidentally blow my horn.
I would gladly pay $2.95 to avoid the issues above (though I don't need to since I get McDonald's Wi-Fi free with my AT&T account).
In my own town, I know all the local restaurants with free Wi-Fi and I usually visit them over McDonald's. I suspect anyone averse to paying for Wi-Fi can develop a similar "home town advantage" and support those shops offering a valuable service for free.
DIY Hotspot at Camarillo, CA Jack in the Box
RAD Moose, July 10, 2008
I am in Camarillo today and was just randomly looking for WiFi. Knowing that the Motel 6 here has WiFi. (They charge $2.95/day for guests.)
I didn't notice the small black and white "Free WiFi" signs in the front or side windows of the Jack In the Box across the street, but my computer picked up the signal.
It is completely open, no sign-in or PIN needed. It is run on a Covad connection.
Below is information about the connection, location and owners.
Hope this is helpful.
I found a table with a outlet (which is better than the Thousand Oaks location).
Operated by Herrick Foods, Inc.
Note: They also operate the Qdoba in Westlake Village where I wrote to you last time. (Qdoba is a JITB company). Independently owned and operated as a franchise of Jack In The Box, Inc.
Re: DIY Hotspot at Camarillo, CA Jack in the Box
Jeff (Editor), July 12, 2008
The Moose strikes again! Thanks for the location and for going above and beyond by getting the info on the franchisee.
It looks like I have some homework to do: Herrick Foods owns seven JITB's. With your tip, that makes two out of seven locations known to feature free Wi-Fi (not to mention the Qdoba). What do you want to bet that the other five are serving up Wi-Fi as well?
As I told you privately last time, the Do-It-Yourself (DIY) hotspot locations are a part of the Jack Wi-Fi story that needs expanding upon.
When you look at the Wi-Fi location list, you'll see "1" footnotes next to a number restaurants. These are franchise stores that set up their own wireless access point, independent of the corporate initiative.
Some of these franchises got the free Wi-Fi idea years before their corporate antenna ball-headed masters. The Azusa, CA franchise has been listed in the Wi-Fi FreeSpot directory since 2005, according to the Internet Archive.
The Camarillo location (and probably the rest of Herricks Food's locations) appear to have been professionally installed, unlike many independent coffee shops and other DIY hotspots. I say this because you mentioned SonicWALL, which is enterprise grade equipment starting at $250 and climbing as high as $7,200 on Amazon. This is not the kind of wireless gear a consumer would normally encounter!
As always, much gratitude for sharing your insights. Thanks to you, the list has one more location today and up to five more once I get in touch with the Herricks'.
Fee McDonald's Wi-Fi? No Thanks. Panera Bread is Free.
Daveym, June 30, 2009
McDonalds Fee WiFi is a dinosaur!
The decision to charge for internet has me swearing off McDonalds and onto Panera Bread where it is free. The access fee levels Panera's higher food cost. I found that my iPod Touch won't properly work with the Wayport signin either.
Re: Fee McDonald's Wi-Fi? No Thanks. Panera Bread is Free.
Jeff (Editor), July 9, 2009
Connecting to McDonald's Wi-Fi on an iPod
This is what you see on an iPod Touch when connecting to McDonald's Wi-Fi. An iPhone connects automatically for free.
I agree that it charging for Wi-Fi at a restaurant is an outdated model. It's straight out of 2003 when McDonald's first began offering Wi-Fi. With AT&T recently purchasing Wayport (McDonald's Wi-Fi provider) for $275 million, it seems unlikely that McDonald's Wi-Fi is going free any time soon.
Since you mention having trouble, I tried out my 1st generation iPod Touch (SW Version 1.1.5) at McDonald's. I was able to pay for a session and log on. However, I encountered two warnings about an invalid SSL security certificate.
This is strange because I don't get the same errors when I log in on my laptop. I suspect this older iPod doesn't have an updated list of Certificate Authorities (CA).
I'm curious what types of problems you encountered.
Free Panera Bread Wi-Fi
Panera Bread is proud of their Wi-Fi network and for good reason. With over 1,250 hotspots, Panera is the largest free Wi-Fi network of any food or coffee chain by most accounts.
Some accuse Panera of showing their pride inappropriately by sockpuppeting in Internet discussions of fast food Wi-Fi.
I have yet to step foot in a Panera Bread shop but that's going to change soon: They just opened a store about 20 miles from my house.
From what I understand, they have restrictive Wi-Fi time limits during peak hours: After 10 to 15 minutes of Wi-Fi, you're cut off. There's one case where it may be advantageous to pay for Wi-Fi: Your $2.95 at McDonald's guarantees you a 2 hour session.
I personally would not be satisfied with a 15 minute session. When I sit down for some Wi-Fi, I usually stick around for a half hour or longer. Then again, you'd never catch me at a restaurant during a rush. I get there before 11:30 or after 1:30. I can't stand to wait in line or getting stuck at a tiny table!
Why is McDonald's Wi-Fi Asking for a Password?
Tevin, January 16, 2010
I went to McDonalds to see what the Wi-Fi was like. When I got there it said I needed a username and password. Does this mean I need to be some sort of member, or do I ask a cashier?
Re: Why is McDonald's Wi-Fi Asking for a Password?
Jeff (Editor), January 16, 2010
Not all McDonald’s use the same Wi-Fi system. The McDonald's you went to may work differently.
First, check the name of the wireless network you connected to. Was it called Wayport_Access?
If there's no Wayport_Access network at your McDonald's, the franchise owner put up his own Wi-Fi network. You'll have to ask a cashier how to access it.
If it is an oddball Wi-Fi network, please let me know where it is. McDonald's restaurant finder can help you find it. I want to create a list of these non-standard locations and how to log on to them. If you could help, that would be great.
Free Jack in the Box Wi-Fi is No More
RAD Moose, January 15, 2010
The WiFi (and JackTV) are gone from the Thousand Oaks store.
This happened a few months ago.
They did get an interactive ordering Kiosk in replacement, but no WiFi =(
Re: Free Jack in the Box Wi-Fi is No More
Jeff (Editor), January 18, 2010
Glad to hear from you again, Mr. Moose and thanks for the report. Yes, Jack in the Box's free Wi-Fi experiment is over and my very outdated article should reflect that. I will fix it within a week. Update: Still talking to Jack. I'm hoping to update the article in the first week of February.
Of course, the locations that we’re not part of the experiment are still offering free Wi-Fi. I intend to continue listing those and any other Jack in the Box stores with Wi-Fi.
I sincerely hope that Jack in the Box isn’t abandoning plans to offer free Wi-Fi. And you're right, those computerized cashier machines offer a great opportunity for it.
With McDonald’s Wi-Fi going free last Friday, that's one competitive advantage Jack doesn't have.
Finally McDonald's Sees the Light!
Obee1, January 28, 2010
Years ago, when I heard that McD was going to install public access, I really looked forward to it. We often travel interstate and stopped at McD's along the way. Now we could check email, weather and news highlights along with our meals. Then it happened and I learned the hit was 3 bucks for, at least an hour and a half, that I didn't need, my enthusiasm quickly evaporated.
Today was the first time I logged on at a McD's! As I opened the door to enter, I noticed a small sign that included the words "Free WiFi!" I wasn't sure I could believe it, but finally it was true. Actually, I had thought of going on to a Burger King with free WiFi that I knew of a little farther on. But, it was snowing, here in Indiana, and we didn't want to wait any longer. Near that Burger King is also a Panera Bread, seems they happen in clusters.
As for interstate travel, the cheapskates that run the Ohio Turnpike were peddling that same ripoff as was McD's when we traveled it 3 weeks ago. That compared to the New York State Thruway that offers free WiFi at every service center.
Eventually competion will break through.
Re: Finally McDonald's Sees the Light!
Jeff (Editor), January 29, 2010
Free Wi-Fi is indeed a great thing. It looks like we have the introduction of McCafe to thank for freeing up the Wi-Fi at McDonald's.
I think they feared Starbuck's free-with-strings-attached Wi-Fi would limit their ability attract the coffee crowd. So McDonald's one-upped them by offering truly free Wi-Fi- no loyalty cards, no codes on receipts. Just connect and go.
Of course, you could end up spending $3 less on McDonald's coffee- the former cost of the Wi-Fi. But customer perception is everything and they don't want people saying, "Dude, don't go there, they charge for Wi-Fi!"
I have frequently heard, with great longing, that rest stops in the mid-west and east coast are elaborate and often feature Wi-Fi. That's great that it's even free in New York.
Out here in California, home of the Silicon Valley, our rest stops are more like state parks: Toilet stalls, an information kiosk, maybe a vista point if there's something worth looking at. You won't find restaurants, commerce and you certainly won't find Wi-Fi, free or otherwise.
So, it could be worse than paying a few bucks for Wi-Fi in an Ohio rest stop. You could be in (cue ominous music) a wireless dead zone.
Who to Call for McDonald's Wi-Fi Help
JB, February 8, 2010
I've been using McD's free wifi since they started it on January 15. I travel on business, and it's a decent place to stop for coffee and internet when I need to loiter a while.
So far, at 4 different locations I've had trouble getting on. I pull up my browser (after the 'puter says I'm connected) to get the login screen. Nothing happens. IE sits there tring to load -- and it doesn't get to the point of trying to redirect me to the McD's login page rather than my standard home page.
Each time, I pessimistically go to the counter and ask everyone working what I should do. They all -- managers included -- give me a "duh, what?" and tell me they don't know what to tell me.
Does their wireless router perhaps need rebooted? Something else? Who knows. But they should have printed or verbal instructions for patrons, a phone # to call for support, and at least some very basic knowledge of what to do and how to connect. I have to assume that after I leave, the problem continues indefinitely, and that that particular restaurant will continue not delivering on their offer of free WiFi.
I don't expect experts to be there, just some basic instructions for what to do when this happens.
Re: Who to Call for McDonald's Wi-Fi Help
Jeff (Editor), February 9, 2010
I've got that blank stare from clueless McCashiers many times. "Wi-Fi. You know, wireless Internet? Your Internet service. Aw forget it!"
It doesn't help matters if English isn't their first language.
I agree, the managers should at least be aware that they have Wi-Fi and provide you with a number to call if you're having trouble.
Since we can't count on that, at least I can give you the number to call: 1-877-MCD-WIFI (1-877-623-9434).
As you suggest, if the Internet is truly down, they probably won't be able to help you before you leave. But at least they'll be aware of the problem.
By the way, I've seen the McDonald's Wi-Fi Welcome page take as long as a minute to show up, so be sure to practice patience if it doesn't come up right away.
Re: Who to Call for McDonald's Wi-Fi Help
William Fleitz, April 12, 2010
I've had this problem too. The problem seems to be upstream from the local McDonald's because I can ping the next hop router with no issues and the echos are under 2 ms. When I trace route to a well known domain (like yahoo.com) the lag occurs at one of the ISP routers (Wayport now ATT) a few hops beyond the local router. The problem also may be related to the NAC server they are using as that loads pretty slowly too.
By the way, never assume that the people who actually work at any McDonald's (English speaking or not) are going to know how to deal with the problem. Contract network technicians install the hardware and whatever uplink medium is used. The restaurant staff probably can't even touch the AP.
Crash here, Sunday, June 26, 2011 1:50:29 PM
Jeff Lawlor (Editor), Sunday, June 26, 2011 1:50:29 PM
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Originally Published: Monday, June 25, 2007, 5:00 PM PT
Last Updated: Sunday, June 26, 2011, 1:53 PM PT
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